Potential Canada Post Service Disruption

We’ve been advised by Canada Post of the possibility of a service disruption this month. Regular delivery of InnPower invoices and subsequent payments may be impacted.

Please see information below to regarding receiving and paying your invoices.


Receiving Invoices

- Sign up for eBilling to receive your bills promptly, securely and environmentally friendly to your e-mail address.

- Find your account balance by calling our office line at 705-431-4321 (press 3) and use your account number to listen to your balance.

- create an online account in Customer Connect to view your account and account balances. Use the following guide to assist in signing up Customer Connect.


Paying Invoices

- Visit our Payment Options to see the many options aside from mailing to keep your account balances up to date and avoid any late fees.


If you have any questions, please contact us Monday through Friday between 8:30 am and 4:30 pm at 705-431-4321 or by e-mail and our Customer Service team will be glad to assist.


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