Potential Canada Post Service Disruption

We’ve been advised by Canada Post of the possibility of a service disruption this month. Regular delivery of InnPower invoices and subsequent payments may be impacted.

Please see information below to regarding receiving and paying your invoices.


Receiving Invoices

- Sign up for eBilling to receive your bills promptly, securely and environmentally friendly to your e-mail address.

- Find your account balance by calling our office line at 705-431-4321 (press 3) and use your account number to listen to your balance.

- create an online account in Customer Connect to view your account and account balances. Use the following guide to assist in signing up

Paperless Billing Steps to Enrol


Paying Invoices

- Visit our Payment Options to see the many options aside from mailing to keep your account balances up to date and avoid any late fees.

- sign up for PAP Form pre-authorization and avoid having to remember when to pay your bill and avoid any late fees.

If you have any questions, please contact us Monday through Friday between 8:30 am and 4:30 pm at 705-431-4321 or by e-mail and our Customer Service team will be glad to assist.


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