The 41 hard working women and men at InnPower are honoured to deliver local power that sparks the success of our community, today and tomorrow. Owned by the Town of Innisfil and a part of our community for 25 years, InnPower is a proud energy partner to the thousands of homeowners, businesses and communities we serve.

While InnPower rates have remained stable throughout 2016 and 2017, we know that hydro rates have changed May 1, 2018. We want to keep you informed on these changes and will continue updating this page as more information becomes available.

Local Distribution Companies (LDC) apply to the Ontario Energy Board (OEB) for rate increases for their distribution costs. Distribution rates make up approximately 31% of the total bill and that money is used to pay for the cost of poles, wires, transformer stations, trucks and customer service systems. These charges are a portion of your Delivery line on your bill. The Ontario Energy Board (OEB) reached a decision in March of this year on our 2017 rate application that received final approval on May 3, 2018. While the OEB has said the rate increase is to start in January of this year, the late approval on our application and billing logistics mean the June 2018 bill (May consumption) will be the first month with the new rates applied. This means that we will be dividing 12 months of new InnPower Distribution rates over a period of 8 months (May - December).

Electricity rates are complex and can be difficult to understand. As with all utilities across Ontario, rate increases allow us to continue to deliver safe and reliable electricity to our customers. InnPower's Distribution rates account for approximately 31% of your total electricity bill and only impacts a portion of the delivery charge.

Below is representation of the different components for a customer using 750 kWh. (NOTE: InnPower Portion accounts for approx 31% of the total bill). Electricity, Delivery(13%), Regulatory and Taxes are flow through charges that are passed on to other electricity market participants.

The OEB announced new rate information for the commodity (energy) prices effective May 1, 2018. Below are the new electricity rates:

The OEB issued a new rate design policy that changes the way LDC’s bill residential customers. Distribution Charges were a blend of a fixed and variable (per kWh) rate. LDC’s are to make the switch to an entirely fixed monthly service charge by 2019. The introduction of fully fixed distribution charges will lead to greater fairness for residential customer who share a distribution system. The OEB stated most customers, close to 60%, won’t see a significant change in the price of their bill, about 20% will see a decrease and about 20% will see their bills rise. Up until now, customers who use more power have been paying a much larger share of the costs to maintain the system and conversely, customers who use less have been paying too little. A fixed monthly service charge ensures that all customers pay an equal share of fixed equipment costs to maintain the distribution system. These changes are revenue neutral for utilities, meaning the LDC will not be collecting additional, or less revenue.

The new 2017 rates have impacted InnPower customer in different ways, depending upon how much electricity they use. These new rates will mean that:

  • Residential customers that use over 775 kWh will see a decrease in their total bill.
  • Residential customers using between 350–775 kWh will see monthly increases from zero to $6.44 per month
  • Residential customers using up to 350 kWh will see monthly increases between $6.44–$9.65 per month

All customers are being charged the same rates, it is not a different rate based on your usage. InnPower customers are 1 of 8 utilities that have the benefit of a cap on the base Distribution charges called Distribution Rate Protection (DRP) due to our large rural service territory and smaller customer base. Depending upon how much hydro you use each month, the DRP may in fact help mitigate distribution rate increases. Customers using 216 kWh or greater will have their base Distribution charges capped at $36.86.

Once InnPower’s distribution rates become fully fixed, all residential customers will be paying the same distribution rate ONLY regardless of how much they consume. Customers will still be able to save in other charges on the bill that are based on volume like the electricity charges ( which can account for up to 50% or more on some customers bills)

If you would like more detailed information about the charges on your bill, please visit our Understanding Your Bill page. To see exactly how the new rates will impact your hydro bill, use our Residential Bill Calculator found on InnPower's website.

InnPower values the opportunity to serve our community and wants to help our customers manage their energy usage as best they can. Visit our Conservation page to learn about the many programs available to help lower your energy consumption.

If you have more questions about these changes, please call our customer service team at 705-431-4321. They will be happy to talk with you between 8:30 am and 4:30 pm Monday to Friday.

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