Residential

Moving? Whether you're moving in, moving within, or moving out—the steps are simple.

Understand current electricity rates, compare your pricing options and learn about the charges that appear on your bill.

We offer a wide variety of convenient payment options to suite your needs.

Understand your InnPower bill, including electricity charges, delivery fees, energy usage, payment information, and common billing questions.

Learn how your electricity meter works, how your usage is measured, and who is responsible for different parts of your electrical service.

Explore programs that can help lower your electricity costs, manage your monthly payments, and provide financial assistance when you need it.

The Ontario Electricity Rebate is a provincially funded rebate that provides eligible customers with a 15.7% reduction on their billed amount before HST.

Information for customers who rely on electricity for essential medical equipment, including registration, outage notifications, and emergency preparedness

Less than 1/10 customers in Ontario buy electricity from an electricity retailer. If you’re thinking about signing an energy contract, learn more first.